Whispertrades
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Previous incidents

July 2023
July 20, 2023
Downtime

Network errors

Network errors of unknown origin are impacting website access and all bot activity

Resolved · 20 Jul at 12:45pm EDT
June 2023
June 25, 2023
Maintenance

Server upgrades

Server upgrades

Completed · 25 Jun at 07:50am EDT
June 16, 2023
Maintenance

Backtester maintenance

Backtester maintenance

Completed · 16 Jun at 07:30am EDT
June 10, 2023
Maintenance

Backtester maintenance

Backtester maintenance

Completed · 10 Jun at 10:05am EDT
May 2023
May 31, 2023
Maintenance

Server upgrades

Routine server upgrades

Completed · 31 May at 09:00pm EDT
May 20, 2023
Maintenance

Server patching

Routine server upgrades

Completed · 20 May at 09:30am EDT
May 15, 2023
Degraded

TDA option quotes inaccurate

The TDA API (which our bots use to get market data) is providing invalid bid/ask quotes for options. This is causing bots to miss entry because they did not know the current market price, and bots monitoring stops can also not receive reliable market prices to determine stop status.

Resolved · 15 May at 09:49am EDT
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